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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chelsea Bryan

Chelsea Bryan

March 27, 2025

5  out of  5
rating by Chelsea Bryan
"I have had my policies at this office for years now and I have had nothing but pleasant experiences! Everyone is always very nice, supportive, and helpful. Laura is awesome at ensuring that I’ve completed all necessary items for my policies and she provides great education and recommendations on all things insurance related."
We responded:
"Hey Chelsea, thank you so much for the five stars and kind words. We have been so blessed to have Miss Laura and appreciate the opportunity to help when we can! ~ Darby"
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Rachel Walker

March 25, 2025

5  out of  5
rating by Rachel Walker
"Great customer service. Always willing to help."
We responded:
"hey Rachel, thank you for the Five Star review and kind words. We always look forward to helping any way that we can! - Darby"
Profile photo of N.D. M.

N.D. M.

February 26, 2025

5  out of  5
rating by N.D. M.
"Good service especially because of Clara who works with/in this office. If there are any questions or concerns, she always does her best to help out as much as & as quickly as possible. 😊"
We responded:
"Hey Norma, thank you so much for the five stars. We have been so blessed to have Clara, she is an incredible asset to our team. We appreciate your comment so very much! - Darby "
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Allen Westervelt

February 26, 2025

5  out of  5
rating by Allen Westervelt
"I recently came in to resolve an issue. I called and Clara answered. She was so polite and attentive. The staff at Darby State farm will go the extra mile to satisfy any issues."
We responded:
"Hey Allen, thank you so much for the five stars. We appreciate the opportunity to be there for you, especially when it matters most! - Darby"
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Diana Martinez

February 26, 2025

5  out of  5
rating by Diana Martinez
"Have been here for years and have always had excellent customer service. They always help me with the right options and arranging payments when necessary."
We responded:
"Hey Diana, thank you for the five star review and kind words. We always look forward to helping any way that we can! - Darby"
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Sarah Powell

February 10, 2025

5  out of  5
rating by Sarah Powell
"I was devastated when Helene came through, but thanks to Laura and Darby I was able to get coverage for my loss! They are wonderful!!"
We responded:
"Thank you, Sarah, we value you as a customer and a friend! - Darby"
Profile photo of Maria Cottle

Maria Cottle

January 31, 2025

5  out of  5
rating by Maria Cottle
"Always so helpful when we call the office with any question. Exceptional service."
We responded:
"Thank you, Maria, for taking the time to leave us a five-star review. We appreciate you! - Darby"
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Kylei Cutts

January 30, 2025

5  out of  5
rating by Kylei Cutts
"Miss Darby and her team are Amazing!"
We responded:
"Hey Kylei, thank you for the five star review and kind words. We always look forward to helping any way that we can! - Darby"
Profile photo of Jesse Stone

Jesse Stone

January 6, 2025

5  out of  5
rating by Jesse Stone
"Very helpful for helping you get the coverage you need and when you need repairs they meet your needs there also. No complaints from us so far."
We responded:
"Hey Jesse, thank you so much for the five stars. We appreciate the opportunity to be there for you, especially when it matters most! - Darby"
Profile photo of diaz poncho

diaz poncho

November 19, 2024

5  out of  5
rating by diaz poncho
"Awesome people 👏 👍"
We responded:
"Thank you for the 5 stars and taking the time to leave a review for us! We look forward to helping any way we can! - Darby"
Profile photo of Jillian Nguyen

Jillian Nguyen

November 8, 2024

5  out of  5
rating by Jillian Nguyen
"Very professional, take care of all your needs. They answered all my questions when I had an accident and followed up with me every step of the way. Very very satisfied 👍👍👍👍"
We responded:
"Thank you, Jillian, for the 5 stars and taking the time to leave a review for us! We look forward to helping you any way we can! - Darby"
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Derry Singleton

October 17, 2024

5  out of  5
rating by Derry Singleton
"Darby and her team are great in all aspects of the insurance business. They check on a regular basis to see if your claim is being handled well."
We responded:
"Thank you for the 5 stars, Derry. We appreciate you! - Darby"
Profile photo of Megan Tawzer

Megan Tawzer

October 12, 2024

5  out of  5
rating by Megan Tawzer
"The office staff shows exceptional customer service. During my 10+ years of experience with them, I have always been met with kindness and a helpful hand. Thank you for all you guys do for your customers and community!"
We responded:
"Hey Megan, thank you for the five star review and kind words. We always look forward to helping any way that we can! - Darby"
Profile photo of Teddy Sellers

Teddy Sellers

September 20, 2024

5  out of  5
rating by Teddy Sellers
"Darby and everyone in her office are GREAT!!! Move your coverages immediately if you are looking for professional, courteous customer service."
We responded:
"Hey Vickie, thank you for the five star review and kind words. We always look forward to helping any way we can! - Darby"
Profile photo of Brian Cooper

Brian Cooper

August 29, 2024

5  out of  5
rating by Brian Cooper
"Outstanding customer service! Shout out to Laura who does a great job on claims!"
We responded:
"Hey Brian, thank you so much for the five stars. We appreciate the opportunity to be there for you, especially when it matters most! - Darby"
Profile photo of Krystin Souter

Krystin Souter

August 29, 2024

5  out of  5
rating by Krystin Souter
"Great service! Lakyn made getting life insurance a breeze!"
We responded:
"Hey Krystin, thank you for the five stars! We appreciate the opportunity to show you we are there for you! - Darby"
Profile photo of Nancy C Hannon

Nancy C Hannon

August 29, 2024

5  out of  5
rating by Nancy C Hannon
"Great group of ladies to work with in insurance. They explain things well so anyone can understand it."
We responded:
"Thank you for the 5 stars and taking the time to leave a review for us! We look forward to helping any way we can! - Darby"
Profile photo of Rosalyn Donaldson

Rosalyn Donaldson

August 29, 2024

5  out of  5
rating by Rosalyn Donaldson
"I have received professional skillful , personal service from this office . Whether I have gone in person or telephoned , I have received help and answers I wanted . This is a great staff who give their best to clients ."
We responded:
"Hey Rosalyn, thank you for the five star review and kind words. We always look forward to helping any way that we can! - Darby"
Profile photo of Carly Veazey

Carly Veazey

August 29, 2024

5  out of  5
rating by Carly Veazey
"Great customer service! Great people! Highly recommend!"
We responded:
"Thanks, Carly, for the 5 stars and kind words! We always look forward to helping any way we can! - Darby"
Profile photo of carla Patterson

carla Patterson

July 30, 2024

5  out of  5
rating by carla Patterson
"I started using Darby Veazey State Farm about 2 years ago. The staff is so helpful, kind and quick in response to my needs. Highly recommend!!!!"
We responded:
"Thank you for the 5 stars and taking the time to leave a review for us! We look forward to helping any way we can! - Darby"
Profile photo of Velma Pompey

Velma Pompey

July 4, 2024

5  out of  5
rating by Velma Pompey
"Of course, this was the first time in filing a claim for automobile accident for me. And I was uncertain of how to get through it all! So Laura was very helpful to me and did the claim! And navigating through what I needed to do. State Farm did a wonderful job And helping me navigate through all of this and I’m very thankful. They were always there when I call to answer my questions off when I was in doubt in my thoughts I’m very grateful."
We responded:
"Hey Velma, thank you for the five stars! We appreciate the opportunity to show you we are there for you! - Darby"
Profile photo of John Richards

John Richards

May 7, 2024

5  out of  5
rating by John Richards
"Just fantastic Agent"
We responded:
"Hey John, thank you for the five star review and kind words. We always look forward to helping any way we can! - Darby"
Profile photo of Rikki Cottle

Rikki Cottle

April 23, 2024

5  out of  5
rating by Rikki Cottle
"Darby and her staff are wonderful! We are so thankful for their patient and kind assistance with a claim we had to file recently. They were quick to help and find solutions to some specific components of our claim. I am so grateful we had them to walk us through the process. I hope we do not have to file another claim, but if we did, I know we truly are in good hands."
We responded:
"Hey Rikki, thank you so much for the five stars. We appreciate the opportunity to be there for you, especially when it matters most! - Darby "
Profile photo of Stephen Rakestraw

Stephen Rakestraw

April 4, 2024

5  out of  5
rating by Stephen Rakestraw
"Darby and her staff have always been so friendly and helpful. We have been doing business with them for years. Highly recommended ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hey Stephen, thank you so much for the five stars and generous comments. We appreciate y'all so very much! - Darby"
Profile photo of Melanie Summers

Melanie Summers

March 21, 2024

5  out of  5
rating by Melanie Summers
"They are always so helpful when you have questions. I feel safe knowing that they have my insurance, and would help me in every way!!!! :)"
We responded:
"Hey Melanie, thank you so much for the 5 star review and kind words! We are always happy to help in any way we can. We appreciate your business! - Darby"